A business is changing from a business to business model to a business to consumer...

Transitioning from a business-to-business (B2B) model to a business-to-consumer (B2C) model typically results in an increased number of customer orders. B2C transactions generally involve smaller order sizes but higher order volumes compared to B2B transactions. The company will need to manage a larger number of individual orders, which may also necessitate adjustments in logistics, inventory management, and customer service processes to accommodate the higher volume of transactions.References:

"E-Business and Supply Chain Integration" by Ozlem Bak

"Supply Chain Management: From Vision to Implementation" by Stanley E. Fawcett, Lisa M. Ellram, and Jeffrey A. Ogden