The most appropriate benchmark for an organization to use to evaluate its supply chain management...

The most appropriate benchmark for evaluating supply chain management practices is a firm that has successfully reduced its costs, lead times, and late deliveries. Such a firm demonstrates effective supply chain efficiency and reliability. Benchmarking against a company that excels in these areas allows an organization to identify best practices, set performance targets, and implement strategies to enhance its own supply chain operations. This focus on cost reduction, timeliness, and reliability directly impacts overall supply chain performance and customer satisfaction.

References:

“Benchmarking Best Practices in Maintenance Management” by Terry Wireman

APICS Dictionary, 16th Edition