A new VPLEX system has been installed that uses ESRS.

When setting up a VPLEX system that uses ESRS (EMC Secure Remote Services), it is essential to ensure that the correct ports are open to allow for various types of communication, including access to the VPLEX GUI. The port that needs to be opened on the firewall to allow access to the VPLEX GUI is port 443.

Port 443: This port is commonly used for HTTPS traffic, which is the protocol used for secure web communications.The VPLEX GUI is accessed over a web browser using HTTPS, hence the need for port 443 to be open1.

Firewall Configuration: The firewall administrator must configure the firewall to allow inbound and outbound traffic on port 443 to the VPLEX system’s IP address.This ensures that the technical support engineer and other users can access the VPLEX GUI through a secure connection1.

Troubleshooting Access Issues: If the technical support engineer cannot access the VPLEX GUI, one of the first steps in troubleshooting is to check the firewall settings to confirm that the necessary ports, including port 443, are open1.

ESRS Communication: While ports 25, 9010, and 5901 are important for ESRS communication and other services, they do not facilitate access to the VPLEX GUI.Port 25 is typically used for SMTP email services, port 9010 may be used for internal services, and port 5901 could be used for VNC or other remote access protocols1.

Secure Access: Opening port 443 not only allows access to the VPLEX GUI but also ensures that the communication is encrypted and secure, protecting sensitive data and system configurations1.

By opening port 443 on the firewall, the company ensures secure and reliable access to the VPLEX GUI for administration, monitoring, and troubleshooting purposes.