VPLEX Metro has been added to an existing HP OpenView network monitoring environment.

When only the remote VPLEX cluster is reporting performance statistics in an HP OpenView network monitoring environment, the cause is likely due to a misconfiguration of the SNMP agent on the local VPLEX cluster management server. Here’s a detailed explanation:

SNMP Agent Role: The SNMP (Simple Network Management Protocol) agent is responsible for collecting and sending performance statistics from the VPLEX cluster to the monitoring system1.

Misconfiguration Symptoms: If the SNMP agent is misconfigured on the local VPLEX cluster management server, it may fail to collect or send the correct performance data, resulting in missing statistics in the monitoring system1.

Troubleshooting Steps: To resolve this issue, the VPLEX administrator should verify the SNMP configuration on the local VPLEX cluster management server.This includes checking the community strings, SNMP version, and target IP addresses for the monitoring system1.

Correct Configuration: Ensuring that the SNMP agent is correctly configured on the local VPLEX cluster management server will allow it to report performance statistics accurately to the HP OpenView network monitoring environment1.

Monitoring Continuity: Proper configuration of the SNMP agent is crucial for continuous and comprehensive monitoring of the VPLEX environment, which is essential for maintaining system performance and availability1.

By addressing the misconfiguration of the SNMP agent on the local VPLEX cluster management server, the service provider can restore full monitoring capabilities and ensure that both local and remote VPLEX clusters report performance statistics as expected.