The administrator is running a packet sniffer with the filter 'udp port 500 or udp port 4500 or esp'. The result is "no output," even though the VPN is attempting to establish (failing).
A. The VPN is configured to use IKE over TCP:
Standard IPsec IKE negotiation uses UDP port 500 (IKE) and UDP port 4500 (NAT-T).
However, if IKEv2 over TCP (RFC 8229) or Fortinet's proprietary IKE over TCP is configured (often used to bypass firewalls that block UDP), the traffic will use TCP (often port 4500 or 443).
The sniffer filter explicitly looks for udp or esp (IP Protocol 50).
If the traffic is encapsulated in TCP, it matches tcp protocol, not udp or esp (raw ESP). Therefore, the sniffer sees zero packets matching the filter.
Why other options are incorrect:
B: esp is a valid argument for diagnose sniffer packet. It is equivalent to filtering for IP protocol 50.
C: If the ISP were blocking traffic, the sniffer (running on the local FortiGate) would still see the outbound packets generated by the FortiGate trying to initiate the connection. "No output" implies the local device isn't even generating packets matching that filter.
D: Mismatched IKE versions would still generate IKE negotiation packets (proposals/errors) that would be captured by the sniffer.
[Reference:, FortiGate Security 7.6 Study Guide (IPsec VPN): "IKEv2 over TCP is available for environments where UDP 500/4500 is blocked. When enabled, IKE and ESP packets are encapsulated in TCP headers.", , , ]