Universal Containers has Resources working in multiple countries and time zones.

Vendor: Salesforce
Product: FSL-201
Update on: Sep 18, 2025
Questions: 105

Salesforce FSL-201 Question Answer

Universal Containers has Resources working in multiple countries and time zones. Each country has different holidays and working hours as allowed by law. What should a Consultant recommend to implement these parameters with the most flexibility possible?

Work Types, Resource Availabilities, and Operating Hours

Service Territories, Resource Capacity, and Business Hours

Service Territories, Operating Hours, and Resource Absences

Skills, Operating Hours, Time Slots, and Holidays.