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Universal Containers’ (UC) product named “Widget 1” should always receive phone support when an issue...

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Universal Containers’ (UC) product named “Widget 1” should always receive phone support when an issue is logged against the product. A UC customer calls regarding an issue on “Widget 1” at their location. What should be implemented to ensure the customer’s case automatically receives remote technical support?

A.

Create an Entitlement Template on the Product.

B.

Create a Workflow Rule on the Case.

C.

Create a Milestone on the Product.

D.

Create a Visualforce Page on the Case.

Salesforce FSL-201 View All Questions

Salesforce FSL-201 Summary

  • Vendor: Salesforce
  • Product: FSL-201
  • Update on: Sep 18, 2025
  • Questions: 105
Price: $52.5  $149.99
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TESTED 18 Sep 2025