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Which of the following can be configured on inbound interactions to be used by ACD...

Which of the following can be configured on inbound interactions to be used by ACD processing? (Choose two.)

A.

Languages

B.

Intent of Call

C.

Skills

D.

Agent Availability

Genesys GCP-GC-ADM Summary

  • Vendor: Genesys
  • Product: GCP-GC-ADM
  • Update on: Jul 30, 2025
  • Questions: 60
Price: $52.5  $149.99
Buy Now GCP-GC-ADM PDF + Testing Engine Pack

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