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Your contact center wants to track the outcome of calls and chats.

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Your contact center wants to track the outcome of calls and chats. What can be configured within Genesys Cloud to provide this functionality?

A.

Account Codes

B.

Wrap-up Codes

C.

Resolution Codes

D.

Status

Genesys GCP-GC-ADM View All Questions

Genesys GCP-GC-ADM Summary

  • Vendor: Genesys
  • Product: GCP-GC-ADM
  • Update on: Jul 30, 2025
  • Questions: 60
Price: $52.5  $149.99
Buy Now GCP-GC-ADM PDF + Testing Engine Pack
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TESTED 01 Aug 2025