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When Enable Calls is turned on for a Group, Genesys Cloud routes interactions to all...

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When Enable Calls is turned on for a Group, Genesys Cloud routes interactions to all members either sequentially or randomly.

A.

True

B.

False

Genesys GCP-GC-ADM View All Questions

Genesys GCP-GC-ADM Summary

  • Vendor: Genesys
  • Product: GCP-GC-ADM
  • Update on: Feb 7, 2026
  • Questions: 60
Price: $52.5  $149.99
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TESTED 07 Feb 2026