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Which of the following statements are true?

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Which of the following statements are true? (Choose two.)

A.

Genesys Cloud CX allows recording downloads using Platform Recording APIs.

B.

Genesys Cloud CX maintains the recordings and the metadata indefinitely.

C.

Genesys Cloud CX allows cloud storage using integration.

D.

Genesys Cloud CX does not allow integrations for cloud storage.

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Genesys GCX-GCD Summary

  • Vendor: Genesys
  • Product: GCX-GCD
  • Update on: Dec 16, 2025
  • Questions: 76
Price: $52.5  $149.99
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TESTED 16 Dec 2025