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Genesys Cloud CX (GCX-GCD) Free Practice Questions

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  5. Genesys Cloud CX: Developer Certification Practice Questions
1. To assign a Prompt resource using the API, you must have the _______________ permission assigned.
2. In Code Authorization grant OAuth flow, a code is exchanged for a token.
3. Which of the following statements are true?
4. Genesys Cloud CX is fully supported on which of the following browsers?
5. As the Genesys Cloud CX product grows, additions are made to the API to support...
6. A user who is freshly added to Genesys Cloud CX realizes that there is no...
7. Which Genesys Cloud CX feature presents caller info to an agent and allows the user...
8. In Genesys Cloud CX, the term conversation is defined as an interaction between multiple participants...
9. For web chat, widget permissions must be assigned to the user.
10. Why are Divisions important in an organization?
11. Your contact center wants to track the outcome of calls and chats.
12. Real-time user applications doing batch processing will likely tolerate delays and can choose to retry...
13. Arrange the following five stages of migrating from a BYOC Cloud or Genesys Cloud CX...
14. Which protocol is used to transport digitized audio?
15. Which ACD routing method routes an interaction to the next available agent?
16. You can schedule a callback using a POST request to /api/v2/conversations/callbacks.
17. Where do you add the list of IP or CIDR addresses which are allowed or...
18. Only the API calls made using your organization’s OAuth Clients are considered for billing.
19. The response to the first call of https://api/v2/conversations/{conversationld}/recordings includes mediaUri in its JSON body with...
20. Select the reasons behind a user not receiving calls through their assigned DID number or...

Genesys GCX-GCD Summary

  • Vendor: Genesys
  • Product: GCX-GCD
  • Update on: Oct 31, 2025
  • Questions: 76
  • Page: 1 / 2
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TESTED 31 Oct 2025