During a global expansion, an organization uses a matrix structure combining regional managers and functional...

Vendor: HRCI
Product: GPHR
Update on: Jul 25, 2025
Questions: 130

HRCI GPHR Question Answer

During a global expansion, an organization uses a matrix structure combining regional managers and functional leads. HR notices confusion among employees about reporting lines and decision-making authority. What is the BEST HR strategy to clarify accountability?

Redesign job descriptions to emphasize flexibility

Implement performance metrics tied to dual reporting structures

Mandate hierarchical decision-making from HQ

Eliminate regional leads and consolidate functional control