A payer needs to manage requests for concurrent review of prior authorizations within Health Cloud...

A payer needs to manage requests for concurrent review of prior authorizations within Health Cloud and wants to use out-of-the-box record types and page layouts for prior

However, the payer ' s Salesforce administrator does not see any preconfigured record types or page layouts for prior authorizations in the payer ' s Salesforce org.

What should a consultant recommend to the Salesforce administrator to expedite implementation?