The goals for implementing Salesforce include a 360-degree view, leveraging CRM for marketing, sales, and...

When implementing Salesforce to achieve a 360-degree view of the customer, the platform replaces legacy "siloed" applications that perform core CRM functions. Based on the business goals provided, Salesforce will be the master for Marketing, Sales, and Service.

The systems to be retired are those whose functionality is natively subsumed by Salesforce:

Email Marketing: Replaced by Salesforce Marketing Cloud or native marketing features.

Sales Activity: Replaced by Sales Cloud, which masters lead management, opportunity tracking, and activity logging.

Case Management: Replaced by Service Cloud, which provides the tools for customer support agents to resolve inquiries.

Order Management and Quoting are specifically noted as "Enterprise capabilities" that the business wants to reuse. This means these systems will stay in the landscape and be integrated with Salesforce, rather than being retired. Therefore, any option containing "Order Management" (A and C) is incorrect. Retiring the marketing, sales activity, and service systems allows the organization to consolidate its customer data into a single platform, fulfilling the primary goal of the Salesforce transformation.