An internal auditor of a manufacturer of plastic packaging products for the food industry raised...

Clause 10.2 requires organizations to investigate nonconformities, determine their causes, and take corrective actions to prevent recurrence. Clause 9.2.2 specifies the requirements for managing internal audit processes, while Clause 7.4.3 emphasizes the need to communicate relevant information effectively.

Analysis of Options:

A. 9.2.2.e - Management failed to take any action to deal with the audit nonconformity:Correct. Management must ensure that internal audit findings are addressed promptly. The lack of action violates Clause 9.2.2.e.

B. 9.2.2.d - Staff were not made aware that health and safety incidents were increasing:Incorrect. This clause pertains to the planning and conduct of audits, not the communication of findings.

C. 8.1.1 - Operations were not properly controlled to avoid health and safety incidents:Incorrect. While increased incidents may suggest operational issues, this option does not directly relate to the internal audit findings.

D. 9.2.2 - Report IA202 contained a poorly worded nonconformity (NC3):Incorrect. The clarity of the nonconformity wording is not directly relevant to Clause 9.2.2.

E. 10.2.b - The root cause of the increase in reported health and safety accidents was not investigated:Correct. Failure to investigate root causes violates Clause 10.2.b.

F. 7.4.3 - The results of the internal audit IA202 were not communicated to interested parties:Correct. Effective communication of audit results is required under Clause 7.4.3.

ISO References:

Clause 9.2.2: Internal audit process requirements.

Clause 10.2: Nonconformity and corrective action.

Clause 7.4.3: Communication requirements.