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When managing a major incident, what is one of the activities that needs to be...

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When managing a major incident, what is one of the activities that needs to be performed?

A.

Keep top management informed

B.

Initiate problem management activities

C.

Escalate the incident

D.

Involve the customer

PECB ISO-IEC-20000-Foundation View All Questions

PECB ISO-IEC-20000-Foundation Summary

  • Vendor: PECB
  • Product: ISO-IEC-20000-Foundation
  • Update on: Sep 18, 2025
  • Questions: 53
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TESTED 18 Sep 2025