According to the ISO/IEC 27001 : 2022 Lead Implementer course, the steps required by ISO/IEC 27001 that an organization must take when a nonconformity is detected are as follows1:
React to the nonconformity, take action to control and correct it, and deal with its consequences
Evaluate the need for action to eliminate the causes of the nonconformity so that it does not recur or occur elsewhere
Implement any action needed
Review the effectiveness of the corrective action
Make changes to the information security management system (ISMS) if necessary
Therefore, communicating the details of the nonconformity to every employee of the organization and suspending the employee that caused the nonconformity is not part of the steps required by ISO/IEC 27001. This option is not only unnecessary, but also potentially harmful, as it could violate the principles of confidentiality, integrity, and availability of information, as well as the human rights and dignity of the employee involved2. Instead, the organization should follow the established procedures for reporting, recording, and analyzing nonconformities, and ensure that the corrective actions are appropriate, proportional, and fair3.
[: 1: PECB, ISO/IEC 27001 Lead Implementer Course, Module 10: Nonconformity and Corrective Action, slide 9 2: PECB, ISO/IEC 27001 Lead Implementer Course, Module 10: Nonconformity and Corrective Action, slide 10 3: PECB, ISO/IEC 27001 Lead Implementer Course, Module 10: Nonconformity and Corrective Action, slide 11, ]
