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Which is an example of ‘Analysing the Voice of the customer’?

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Which is an example of ‘Analysing the Voice of the customer’?

A.

Interpreting feedback from customers about a software application and prioritizing actions

B.

Responding to a customer regarding their concerns about relationship management activities.

C.

Surveying customers about their opinions of a new software application

D.

Performing regular reviews of'Voice of the customer' activities

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  • Vendor: ITIL
  • Product: ITIL-4-BRM
  • Update on: Jul 22, 2025
  • Questions: 40
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TESTED 01 Aug 2025