Free ITIL ITIL-4-BRM Exam Questions & Practice Tests

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1. Which is an example of the ‘Prepare the team’ step of Gemba walks?

2. Which input used to develop the business relationship management approach is an output of the...

3. A small organization’s problem management practice has been assessed at capability level 2, with only...

4. The business relationship managers at a large it service provider are exploring ways to improve...

5. Which is an example of ‘Analysing the Voice of the customer’?

6. An organization has assembled a small team to do a self-assessment of its business relationship...

7. In the context of the capability model, what are the capability criteria for each practice...

8. Which activity is typically shared between a business relationship manger and business relationship agent?

9. Part of an organization’s strategy is to use consumer feedback as part of the service...

10. In the context of a cooperative relationship, which would NOT be a role of business...

11. Which of the following describes a value stream?

12. Which activity is the responsibility of the ‘sponsor’ role?

ITIL ITIL-4-BRM Summary

Vendor: ITIL
Product: ITIL-4-BRM
Update on: Jul 22, 2025
Questions: 40
Page: 1 / 1

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