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A user contacts the service desk to ask how they can create a report.

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A user contacts the service desk to ask how they can create a report. Which practice is MOST LIKELY to contribute to resolving this issue?

A.

Incident management

B.

Service level management

C.

Service request management

D.

Change enablement

ITIL ITIL-4-Foundation View All Questions

ITIL ITIL-4-Foundation Summary

  • Vendor: ITIL
  • Product: ITIL-4-Foundation
  • Update on: Nov 4, 2025
  • Questions: 542
Price: $52.5  $149.99
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TESTED 04 Nov 2025