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Which practice uses pre-defined, standardized procedures to enable fulfilment times to be clearly communicated?

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Which practice uses pre-defined, standardized procedures to enable fulfilment times to be clearly communicated?

A.

Incident management

B.

Service level management

C.

Problem management

D.

Service request management

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  • Update on: Nov 4, 2025
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TESTED 04 Nov 2025