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Which statement about the onboarding of services is CORRECT?

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Which statement about the onboarding of services is CORRECT?

A.

Onboarding should be conducted after the service is operational

B.

The onboarding should be planned during the design of the service

C.

Onboarding does not require customer involvement

D.

The onboarding process is optional for new services

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  • Vendor: ITIL
  • Product: ITIL-4-Specialist-High-velocity-IT
  • Update on: Jan 8, 2026
  • Questions: 96
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TESTED 08 Jan 2026