An organization has identified many interfaces between the service request management activities and the activities...

ITIL ITIL-4-Specialist-Monitor-Support-Fulfil Question Answer

An organization has identified many interfaces between the service request management activities and the activities of other practices. During value stream mapping, when will it be BEST to document these interfaces?

Identification of the scope of the service value stream analysis

Definition of the purpose of the service value stream

Walkthrough of the service value stream steps

Creation of the 'to be' service value stream map

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An organization has identified many interfaces between the service request management activities and the activities...

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