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A company uses Dynamics 365 Customer Service.

A company uses Dynamics 365 Customer Service. The company installs Dynamics 365 Customer Service Insights.

The company wants to use dashboards to report phone calls and emails to monitor the productivity of representatives.

You need to perform the configuration.

Which configuration should you use? To answer, select the appropriate configurations in the answer area.

NOTE: Each correct selection is worth one point.

Microsoft MB-230 Summary

  • Vendor: Microsoft
  • Product: MB-230
  • Update on: Aug 9, 2025
  • Questions: 328
Price: $52.5  $149.99
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