An example of a central tendency error during the performance evaluation process occurs when a...

Central tendency error occurs when a manager rates most or all employees as "average" or "meets expectations" to avoid making extreme judgments. It distorts true performance appraisals and hinders meaningful feedback and talent development.

Official Extract:

"Central tendency is a common evaluation bias where supervisors rate all employees near the midpoint of the scale to avoid confrontation or favoritism."

(Source: HRCI PHR Content Outline 2024–2025, Learning and Development Section, Performance Appraisal Errors)