The correct answer is C – Work with the stakeholder directly rather than go through different layers of people. Agile emphasizes direct communication and collaboration with stakeholders to reduce miscommunication and ensure clarity. When requirements differ depending on who is asked, the agile practitioner must go directly to the source for clarification and alignment.
From PMI Agile Practice Guide:
“Face-to-face conversation is the most effective method of conveying information to and within a development team. Agile encourages working directly with stakeholders and product owners to minimize miscommunication.”
(PMI Agile Practice Guide, Section 4.2 – Stakeholder Engagement; Agile Manifesto Principle #6)
From Mike Griffiths’ PMI-ACP Exam Prep Book:
“To reduce noise and confusion, agile practitioners are encouraged to engage stakeholders directly rather than relying on intermediaries or second-hand interpretations.”
(Mike Griffiths, Chapter 1 – Agile Principles and Mindset)
Option A contradicts agile’s value of responding to change. Option B is an indirect solution that does not eliminate confusion. Option D is internal to the team and doesn’t resolve inconsistencies from stakeholder communication.
Answer: C
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