The correct answer is B – Suggest the Product Owner prioritize the work items by feature to maximize value.
In Agile, the Product Owner is responsible for backlog prioritization. When multiple stakeholders have differing priorities, it is the Product Owner’s job to evaluate business value and ROI to determine which features deliver the most value and should be addressed first.
From the PMI Agile Practice Guide:
“The Product Owner works closely with stakeholders to ensure that the most valuable work is prioritized in the backlog. When multiple stakeholders have competing interests, the Product Owner helps mediate and prioritize based on value delivery.”
(PMI Agile Practice Guide, Section 3.4 – Value-Based Prioritization)
Mike Griffiths adds:
“Agile avoids trying to define all requirements up front. Instead, the backlog is groomed regularly, and the Product Owner ensures that the team is working on the highest value features.”
(Mike Griffiths, PMI-ACP Exam Prep Book, Chapter 3 – Value-Driven Delivery)
Other options are less effective:
A contradicts Agile principles by suggesting complete upfront requirement definition.
C puts responsibility on the customer instead of the empowered Product Owner.
D implies a waterfall approach by requiring clarity before starting.
Answer: B
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