The correct answer is B — Create a spike story to determine what needs to be done to use the new interface.
A spike is a special user story designed to address technical uncertainty or risk. It allows the team to explore, research, or prototype solutions within a time-box. Spikes are particularly useful for investigating unknowns such as integration with vendor systems.
PMI Agile Practice Guide:
“Spikes are used for research and exploration. They help teams gain knowledge about technology, functionality, or business domain that is necessary before estimating or implementing a feature.”
(PMI Agile Practice Guide, Section 5.2 – Backlog Refinement)
Mike Griffiths notes:
“Spikes reduce uncertainty and are valuable tools for backlog refinement. They are especially helpful when the team is unsure how to implement a requirement or integrate external components.”
(PMI-ACP Exam Prep, Chapter 3 – Value-Driven Delivery)
Other options:
A may delay addressing the issue until the next monthly meeting.
C defers the issue rather than exploring it.
D assumes outsourcing is the only solution and may remove team ownership.
Answer: B
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