What should the agile practitioner have done to ensure stakeholder satisfaction?

According to the PMI Agile Practice Guide (Section 7.2.2), one of the key responsibilities of the agile practitioner is to actively engage stakeholders throughout the development cycle—not just during review meetings. Agile frameworks promote continuous collaboration and frequent feedback. Merely attending sprint reviews is passive participation and may lead to missed alignment on expectations.

Mike Griffiths also emphasizes in his PMI-ACP Exam Prep Book (Chapter 4: Stakeholder Engagement) that stakeholder satisfaction requires more than periodic visibility—it requires ongoing interaction and inclusion in decision-making and backlog refinement sessions. This deepens shared understanding and reduces the risk of late-stage surprises.

Hence, answer B is correct because proactive stakeholder engagement with the product owner fosters mutual understanding, timely feedback, and course correction—ensuring the product aligns with expectations.