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The customer prioritizes cost optimization and efficient resource allocation.

The customer prioritizes cost optimization and efficient resource allocation. Which design aspect contributes to this?

A.

Develop extensive custom functionalities with high implementation and maintenance costs.

B.

Leverage standard Salesforce features and pre-built functionalities to avoid custom development.

C.

Implement resource-intensive automations without considering their impact on operational cost.

D.

Optimize agent schedules and routing based on real-time call volume and workload.

Salesforce Salesforce-Contact-Center Summary

  • Vendor: Salesforce
  • Product: Salesforce-Contact-Center
  • Update on: Nov 10, 2026
  • Questions: 205
Price: $52.5  $149.99
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