Salesforce Service-Cloud-Consultant Question Answer
Universal Containers has implemented a call-based response system. The call wait time has become too long and customer service is being affected. Management would like to find a way to reduce customers’ wait times and enable agents to handle more inquiries at a time.
Which feature should a consultant recommend?
Salesforce Service-Cloud-Consultant Summary
- Vendor: Salesforce
- Product: Service-Cloud-Consultant
- Update on: Jul 29, 2025
- Questions: 197
