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Universal Containers (UC) has hired a consulting firm to implement Service Cloud for itscontact center...

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Universal Containers (UC) has hired a consulting firm to implement Service Cloud for its

contact center for the first time. The project requires quick iterations and speedy completion. UC has

requested frequent updates from the project team for check-ins and refinement.

Which methodology should the consultant recommend given the requirements?

A.

Waterfall

B.

Hybrid

C.

Agile

Salesforce Service-Cloud-Consultant View All Questions

Salesforce Service-Cloud-Consultant Summary

  • Vendor: Salesforce
  • Product: Service-Cloud-Consultant
  • Update on: Jul 29, 2025
  • Questions: 197
Price: $52.5  $149.99
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Universal Containers wants to automate the process of case creation.
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TESTED 02 Aug 2025