Universal Containers (UC) is implementing Service Cloud within its North America call center to validate...

Salesforce Service-Cloud-Consultant Question Answer

Universal Containers (UC) is implementing Service Cloud within its North America call center to validate key use cases, system capabilities, and

integration patterns. The UC leadership team is concerned that the upcoming Salesforce Release schedule may impact the implementation project's

development efforts.

What should a consultant recommend that UC's Salesforce admin do in this scenario?

Postpone the release to the production org so the team can finish the project before the release is deployed.

Disable updates to the sandbox so the team can continue using the solution without the updates from the release.

Opt Bp the sandbox in as a Bp preview org g so the team can conduct testing gp prior to the release being g deployed.

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