Universal Containers (UC) is preparing to implement Service Cloud and wants to onboard its global...

Vendor: Salesforce
Product: Service-Cloud-Consultant
Update on: Jul 29, 2025
Questions: 197

Salesforce Service-Cloud-Consultant Question Answer

Universal Containers (UC) is preparing to implement Service Cloud and wants to onboard its global support team. UC is gathering feedback from

the support team about how they will use Service Cloud. Requirements gathering sessions have resulted in a large set of deliverables.

What should a consultant recommend as the next step?

Identify and prioritize the requirements for the minimum viable product.

Prioritize the requirements based on the stakeholder who submitted them.

Prioritize the requirements based on requests from the regions.

Salesforce Service-Cloud-Consultant Summary

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