ZYXH is the head office of the ZYX corporation, with responsibility for corporate strategy, global...

ZYXH is the head office of the ZYX corporation, with responsibility for corporate strategy, global investments, procurement, contract governance and financial reporting of the performance of ZYX Corporation

The corporate strategy of ZYX contains these objectives

-Ensure delivery against contracts

-Invest in and train all ZYX staff

-Reduce operating costs

-Be ready to adapt to change

The ZYX strategy requires that the costs of the service integrator should be as low as possible

The ZYX Board of Directors has introduced additional policies that supplement the corporate strategy The policies immediately apply to all new services, providers, and contracts and include the following guidelines

-No contract can be longer than 2 years duration

Service levels in contracts must be continually updated to reflect increasing customer requirements

-Service providers who fail service levels for more than 3 consecutive months must be replaced

The service integrator must also be replaced if the end to end service levels fail for 3 consecutive months

-The number and variety of service providers must be increased

-There must be more small providers and commodity providers

-Additional staff can be recruited within ZYX where there are clear business benefits

In this scenario, who would be most likely to be proposed as the service integrator?