Free Exin ITIL Exam Questions & Practice Tests | Page 8

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141. Which problem management activity ensures that a problem can be easily tracked and managementinformation can...

142. Which practice establishes a channel between the service provider and its users?

143. Which guiding principle helps to ensure that each improvement effort has more focus and is...

144. Which practice includes the use of approaches such as Lean, Agile and DevOps with the...

145. Which statement about metrics is CORRECT?

146. What must always be done before an activity is automated?

147. Which is the correct combination of items that makes up an IT service?

148. Which statement about known errors and problems is CORRECT?

149. Which will NOT be handled as a service request?

150. What happens if a workaround becomes the permanent way of dealing with a problem that...

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