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A company would like to implement a solution that would hold service reps accountable to...

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A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.

Which two steps should be completed to meet this request? Choose 2 answers

A.

Enable Work Orders.

B.

Create an Entitlement Process.

C.

Set up Milestones.

D.

Configure Service Contracts.

Salesforce ADM-261 View All Questions

Salesforce ADM-261 Summary

  • Vendor: Salesforce
  • Product: ADM-261
  • Update on: Jul 26, 2025
  • Questions: 354
Price: $52.5  $149.99
Buy Now ADM-261 PDF + Testing Engine Pack
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