UniversalContainers wants to display a history of all of today's changes to a case in...

Salesforce ADM-261 Question Answer

UniversalContainers wants to display a history of all of today's changes to a case in the order that occurred on a single page view. This requirement includes comments, emails, and edit to case fields.

What tool should a consultant recommend to implement this requirement?

Auto launch flow

Salesforce Console for Service

Visualforce custom page

Process Builder

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Salesforce ADM-261 Summary

Vendor: Salesforce
Product: ADM-261
Update on: Jul 26, 2025
Questions: 354

Price: $52.5 ~~$149.99~~

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Universal Containers wants to measure the efficiency of its contact center.

One business unit at Universal Containers has been using Service Cloud for several years.

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UniversalContainers wants to display a history of all of today's changes to a case in...

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Salesforce ADM-261 Summary

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