New Year Sale Special Limited Time 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: xmasmnth

A customer service agent wants to escalate an account but is unable to use the...

  1. Home
  2. ServiceNow
  3. CIS-Customer Service Management
  4. CIS-CSM
  5. CIS-CSM Questions
  6. ServiceNow Certified Implementation Specialist - Customer Service Management Exam Practice Questions

A customer service agent wants to escalate an account but is unable to use the Escalate Account related link on the Account form. What could be the reasons why the customer service agent is not able to use it? (Choose two.)

A.

No escalation approval flow is configured

B.

The parent account of the account to be escalated is not active

C.

The customer service agent is not assigned with the escalation requester role

D.

The account already has an open escalation record

ServiceNow CIS-CSM View All Questions

ServiceNow CIS-CSM Summary

  • Vendor: ServiceNow
  • Product: CIS-CSM
  • Update on: Jan 2, 2026
  • Questions: 257
Price: $52.5  $149.99
Buy Now CIS-CSM PDF + Testing Engine Pack
Next
How are Service Catalogs and Catalog Items related?
Matching rules enhance assignment capability by ____________________.
Previous

Payments We Accept

Your purchase with ExamsVCE is safe and fast. Your products will be available for immediate download after your payment has been received.
The ExamsVCE website is protected by 256-bit SSL from McAfee, the leader in online security.

examsvce payment method

Contact Us

Copyright © 2013-2026 examsvce.com. All Rights Reserved
mcafee secure

TESTED 02 Jan 2026