A customer requires incidents to automatically move to a Closed state from Resolved after 7...

Vendor: ServiceNow
Product: CIS-ITSM
Update on: Jul 28, 2025
Questions: 170

ServiceNow CIS-ITSM Question Answer

A customer requires incidents to automatically move to a Closed state from Resolved after 7 days. How is this configured? Choose 2 answers

Configure the incident Lifecycle flow script action

Configure the number of days Resolved incidents automatically close property

Configure the incident lifecycle timeline property

Enable the auto closure of Incidents based on Resolution date property

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