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ServiceNow CIS-Service Management (CIS-ITSM) Free Practice Questions

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  5. Certified Implementation Specialist - IT Service Management Practice Questions
1. When you create a problem from an incident.
2. A new Problem Coordinator accidentally created several problem investigations that need to be deleted.
3. What would you use to create Incident records based on email sent by users or...
4. You have just upgraded your instance and have not migrated to multimodal change.
5. Your implementation team has a new Business Analyst.
6. What would you use to define a common grouping of configuration items such as all...
7. Inside a change flow, you can automate a task with a sequence of related steps,...
8. Problem management provides what benefits for Incident management?
9. A problem record is the Parent to what record?
10. The Problem table is extended from what table?
11. Unless there are particular security requirements, what role is given to users that perform request...
12. Your customer is complaining that Service Desk users keep accidentally assigning Incidents to the Network...
13. Given the class structure shown below which types of CIs will be included in a...
14. A problem investigation had been previously closed, because the risk was accepted, in favor of...
15. When building multiple catalog items, which components would you evaluate for consolidation and re-use?
16. A manager wants to run a report on the Computer catalog items, to see how...
17. What are some good practices for guiding your customers' use of Notifications?
18. Which of the following are defined for a given change model?
19. In the Quebec release of Change management, what new architectural features were added?
20. Which of these can be defined using step based fulfillment in Catalog Builder?

ServiceNow CIS-ITSM Summary

  • Vendor: ServiceNow
  • Product: CIS-ITSM
  • Update on: Jul 28, 2025
  • Questions: 170
  • Page: 1 / 3
Price: $52.5  $149.99
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TESTED 01 Aug 2025