The correct answer isB. Clarifying the role of consultees to streamline participation. ISO 31000 stresses that consultation should bepurposeful, proportionate, and relevant, ensuring meaningful engagement without unnecessary burden.
Consultation fatigue occurs when stakeholders are repeatedly involved without clear purpose, leading to disengagement and reduced quality of input. By clearly definingwhy individuals are consulted, what input is expected, and how their contributions will be used, organizations can streamline participation and make consultations more efficient.
Increasing the number of meetings increases fatigue rather than reducing it. Involving the same group repeatedly limits diversity of perspectives and exacerbates fatigue. Mandatory attendance can reduce engagement quality and contradict ISO 31000’s principle of inclusive but effective consultation.
From a PECB ISO 31000 Lead Risk Manager perspective, clarifying roles improves efficiency, enhances stakeholder satisfaction, and ensures consultation adds value to decision-making. Therefore, the correct answer isclarifying the role of consultees to streamline participation.
