To manage an employee engagement survey effectively, the most important factor is to:

The most critical factor for successful employee engagement surveys is to take visible action based on the results. If employees see no follow-up after providing feedback, trust and participation decline sharply in future surveys.

Official Extract:

"Actioning survey results is critical to maintaining credibility, demonstrating responsiveness, and driving continuous improvement based on employee feedback."

(Source: HRCI PHR Content Outline 2024–2025, Employee and Labor Relations Section, Survey Feedback and Action Planning)