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Cloud Kicks (CK) wants to explore having a full Incident Management, Swarming, and ChangeManagement process...

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Cloud Kicks (CK) wants to explore having a full Incident Management, Swarming, and Change

Management process to provide a foundation for its auditing and governance needs. CK also wants

interactive recommendations for every department during this process.

Besides implementing Incident Management and Service Cloud for Slack, what should a consultant

recommend for the full solution?

A.

Implement flow orchestration with Work Guides

B.

Implement a third-party app from AppExchange.

C.

Implement Guidance for Success and Knowledge articles.

Salesforce Service-Cloud-Consultant View All Questions

Salesforce Service-Cloud-Consultant Summary

  • Vendor: Salesforce
  • Product: Service-Cloud-Consultant
  • Update on: Jan 2, 2026
  • Questions: 290
Price: $52.5  $149.99
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TESTED 02 Jan 2026