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What criteria can be used to determine when a new inbound case should be opened?

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What criteria can be used to determine when a new inbound case should be opened?

A.

When a new customer is created

B.

When an internal problem occurs

C.

When a customer has a question or issue to resolve

D.

When we have new marketing material for a customer

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  • Product: CIS-CSM
  • Update on: Jan 2, 2026
  • Questions: 257
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TESTED 02 Jan 2026